We hope this message finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.
Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it is both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.
Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations.
We have resumed seeing patients in the office.
You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:
• You will be asked to wait in your car if possible, and to call our office when you arrive for further directions.
• Our office will have communicated with you beforehand to ask some screening questions. You will be asked those same questions again when you are in the parking lot.
• All persons entering the office must be wearing a mask. We have hand sanitizer that we will ask you to use when you enter. Then we will take your temperature.
• You may see that our waiting room will no longer offer magazines, children’s toys and so forth, since those items are difficult to clean and disinfect.
• Appointments will be managed to allow for social distancing between patients. That might mean that you are offered fewer options for scheduling your appointment, and we will only be open select days each week. Currently, we are not able to honor preferences for hygienists.
• We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the office at one time.
We have implemented many new protocols in the last few months to ensure patient and staff safety:
• Sneeze guards have been installed in the reception area
• An oral pre-rinse has been introduced to reduce exposure to germs.
• Temperature and screening done for each team member every morning.
• Our staff will be wearing more robust personal protective equipment for everyone’s safety.
• Enhanced disinfection procedures including:
- Fogging device used to mist disinfectant in order to access all surfaces and hard-to-reach areas in operatories
- Ambient air management with a UVC germicidal lamp installed in the HVAC system to kill germs in the air.
Please be patient with us as we are prioritizing past-due patients that were rescheduled when we closed our office in March. If you were one of those patients rescheduled in March, April, or May, please call our office to schedule. We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office at (703)569-6644.
Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors, and friends.
Dr. Argentieri, Dr. Alcantara, and dental staff